Frequently Asked Questions
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We proudly serve Stoneham, Boston, Cambridge, Somerville, and surrounding areas in Massachusetts.
Yes! We come fully equipped with professional cleaning products and tools. If you prefer we use yours, just let us know.
No, it’s not necessary to be home. Many clients provide us with entry instructions or key access. Your security and privacy are our top priorities.
You can book through our website, call us directly, or send a message — we’ll get back to you to confirm the best time.
Our cleaners are trained professionals, and we conduct regular inspections to maintain high standards. If you’re not satisfied, we’ll send a cleaner back free of charge.
Yes! We offer fast, reliable turnover cleaning to keep your rental guest-ready every time.
A standard cleaning covers dusting, vacuuming, mopping, kitchen cleaning, bathroom cleaning, and general tidying up. For a full breakdown, please refer to our services page.
Yes, all our cleaners undergo background checks and are fully insured to ensure safety and peace of mind for our clients.
You can cancel or reschedule your appointment up to 48hours before the scheduled time without any charge. Cancellations within 48 hours may incur a fee.
Yes, we offer same-day and emergency cleaning services based on availability. Please contact us directly to confirm.
It depends on the size and condition of your space. We’ll provide a time estimate during booking.
Most clients choose weekly, bi-weekly, or monthly. We’ll help you pick the right plan based on your lifestyle and needs.